Shipping Policy
At OrderOnDoor, we are committed to delivering your favorite books right to your doorstep with care and efficiency. Please review our shipping policy to understand our process.
Shipping Rates
We offer the following shipping options:
Standard Shipping charges: We charge minimal shipping charges for our customers which is Rs 199 for delivery all over Pakistan.
Express Shipping: express shipping charges depand on the weight of your order and express delivery partners. you can contact us for more details
Shipping rates may vary based on location and order size.
Processing Time:
- Order Processing: Orders are typically processed within 3 to 7 business days. Your order might be delayed due to some unexpected situations. We need your cooperation in this situation.
- Business Days: Monday through Friday, excluding public holidays.
Shipping Time:
- Standard Shipping: Estimated delivery time is 3-7 business days within the Pakistan.
- Express Shipping: Estimated delivery time is 1-3 business days within the Pakistan.
Order Tracking
Once your order has shipped, you will receive a confirmation email. You can track your order via contact on our customer support on whatsapp 0307-2490706.
Lost or Delayed Packages:
If your package is delayed or lost during shipping, please contact us at order.on.door@gmail.com / 0307-2490706. We will work with the carrier to resolve the issue as quickly as possible.
Address Changes:
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Returns and Exchange:
For details on returns, please refer to our Return Policy
For any questions or concerns about your shipment, feel free to reach out to us at order.on.door@gmail.com / 0307-2490706
